Month: March 2018

Are your guests giving you a hint?

    Last year I stayed with a couple in Nashville while I was attending a conference there.  They were friendly enough people, the room was comfortable, and the house was clean. My strongest memory of them, however, is of how much they talked.  My conference was 3 full days of lectures, networking, and general “extrovert” […]

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Tuesday Tip: towel rods

  If you’re hosting multiple guests in your space, make sure you have places in the bathroom for all of them to hang their towels. You can get towel hooks that screw into the wall, over the door hooks, towel rods…the possibilities are many. Just make sure they don’t have to resort to hanging their towels […]

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Tuesday Tip: Follow Up

    Last week’s tip was to be responsive to your guests.  A closely tied follow-up tip is to follow up with your guests regarding any issues they have. If they’ve reached out to you to voice a concern, do your best to address it as quickly as possible. Once that’s done, however, follow up […]

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Unexpected connections

    Airbnb can facilitate the most unexpected connections. My favorite personal example paved the way for one of the biggest honors of my career! Remember the guest I wrote about last week? The one who cooked enough food to feed an army? Well, there’s more to her stay than I let on.  Her brother […]

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