When people come to a space, they assume that everything they see is going to be working properly. If that’s not the case, make sure you make that clear. An easy way to do that is just to put a simple sign up to alert guests that something is nonfunctional. I went to a BnB […]
Year: 2018
Tuesday Tip: No smoking signs
I once stayed at an Airbnb where the host was obsessed with smoking. Or rather, the absence of it. Everywhere I turned, there were “no smoking” signs. On the bedroom dresser, TV, and coffee table. Next to the sink, couches, and pool table. Attached to the fridge, wine cooler, and microwave. I must admit, it […]
Common courtesy – tell guests if other people are going to be there
There are 3 kinds of listings on Airbnb. The first is a shared room, which honestly I’ve never met anyone who has used. The second is a private room in a shared space, and the third is a full private space. A full private unit is pretty self-explanatory. With a private room in a shared […]
Tuesday Tip: Hospitality art
Looking to put some personalized pizazz in your space? How about a customized map of your area of the city? I recently came across a website where you can create your own custom hospitality artwork. You simply put in the address of your listing, customize the color and style, add house rules and your favorite places, […]
Be careful how you describe your listings
Last month I stayed in a room that was described as such: “the room is quite large by the standards of the city.” Well that’s great, but in reality the room was barely big enough to fit a queen-sized bed in it. I had to shuffle sideways around all 3 sides of the bed that […]