Two things that have helped with my business success over the years are checklists and spreadsheets. Now before you pooh-pooh them, ya’ gotta understand how versatile they are! They have allowed me to do 3 important things, not necessarily in this order: In this first video, I explain how checklists have helped me scale my business with a new client […]
How do I show my guests I care – and still make money as an STR host?
Because – let’s face it – this IS a business, and if we don’t bring in some money we won’t be a host for very long. But at the same time, one of the features that can make your BNB stand out is that your guests feel cared for. Not just a credit card number […]
Tuesday Tip: Keep an eye on your guests with a video doorbell
The era of unlocked front doors and implicit trust in strangers is long past us. These days, you have to play it smart. I’m not trying to instill panic or fear in you. There are still plenty of good, honest people out there. But you really can’t assume that all of your guests are going […]
Freshen Things Up With a Spring Checklist
Whether you have one property or 100, I’ll always encourage you to work smarter and not harder. While that may be a cliche, it really IS the only way you’ll be able to scale your business (if that’s your goal) or at least enjoy your business (which really should be!). And, you’ve heard me say it time and again, […]
Essentials for Traveling in Winter
I was recently working on our guest newsletter (and if you’re a host, you have one, right?) and was sharing some trips for traveling during the cold months. It occurred to me, however, that I was doing my hosting friends a disservice by not sharing these winter travel tips here, too. After all, I’m always […]