High-touch short-term rental property management and business consulting
I recently had a bit of a blow up with one of my cleaners. She was chronically late and unreliable, so when I finally made the hard decision to stop working with her, she did not take it well at all. Lots of ugly and unprofessional name-calling ensued, leaving me rattled but also more confident […]
To ask for a review or not to ask? That is the question. Reviews are the absolute lifeblood of this industry. A host with lots of good reviews has the potential to make a lot more money than a host with few reviews or bad reviews. So how do you ensure you get plenty of […]
I had a nightmare of a guest recently. One of their biggest issues is that they didn’t read the check-in instructions I sent them. So when they arrived in the middle of the night, they didn’t know how to get into the property. Ugh. That experience is what lead to today’s tip: make sure […]
I’d like to start this article by prefacing it with this statement: I love Airbnb. I love hosting guests and cohosting for owners. It’s a wonderful tool that has opened up doors I could never dream of. That being said…sometimes Airbnb really sucks. One of the biggest issues that a host can deal with is […]
Not that long ago, Atlanta was in the throes of Super Bowl madness. They hosted the Superbowl, and no one could have predicted what that would do to the short-term rental market. All the experts said that the influx of people coming into the city was supposed to be enormous, on a scale rarely if […]