High-touch short-term rental property management and business consulting
One thing I never anticipated as a host was that I would appreciate a guest who offered grace. But let me explain… A while back, I had to do some people-juggling at one of my properties. The main floor suite was occupied by a paying guest, but unforeseen circumstances meant that we had to bring […]
Recently, I went to a short-term rental networking event. I have to be honest, I didn’t want to go. I was “peopled-out” and just wanted to curl up on my couch with a movie and fuzzy blanket. But I knew it would be a good opportunity to meet other people in the short-term rental space, […]
I’m a member of a lot of groups for hosts on Facebook. Many of them are very helpful, offering lots of great tips and strategies for more successful hosting. However, there’s also a common thread among them that is not as helpful: complaining. Oh my word. Some of these hosts complain like you wouldn’t believe. […]
As an Airbnb property manager, I’ve learned that one of the biggest challenges we face is finding good, quality clients to work with. With some problems, after you figure out a way to solve the issue once, you don’t need to deal with it again. It’s one and done. Unfortunately, that’s not the case with […]
I recently did a consulting session with a client who is looking to start hosting on Airbnb. We were walking through some of the things I do to make my guests feel welcome, and we got to the part about bathroom extras. I like to leave a travel-sized bottle of shampoo, conditioner, and shower gel, […]