Is your STR cleaning closet giving you headaches? Maybe you’re doing it wrong. I had a meeting with a potential new client the other day. It was a very eye-opening conversation. He was an experienced host himself, having managed his own home for years; but a change in life circumstances had made him unable to […]
Hosting tools and best practices
Tools/attitude/best practices-related
Your Porter announces new feature
I continue to be impressed with Your Porter. Your Porter is the automated messaging tool that I use to run all of my properties. There are a ton of different similar tools out there – SmartBNB, Guesty, Hostaway, and more. I’ve personally tested nearly all of them. In my opinion, none of them come close […]
Your Porter
Let me tell you a secret about me. I really hate talking to people. Not all the time, and not with everyone, but on the whole I would rather be alone with a book than talking to someone any day of the week. Ironic, isn’t it, considering that I work in the hospitality […]
A tool to help you easily manage your finances
It didn’t take very many months of hosting short-term rentals for me to realize that I needed a way to keep finances straight. With every listing, you will have receipts to keep track of, clients to pay out, invoices to send and pay. If you really want to go the extra mile, you can track […]
Tuesday Tip: Stick with unscented
I once had a property where guests were often complaining about the smell. I couldn’t figure out what they were talking about. Every time I went over there to check it out, it always smelled perfectly fine to me. Eventually, I figured it out. It was the smell of the actual cleaning products used in the space […]