High-touch short-term rental property management and business consulting
Tools/attitude/best practices-related
To ask for a review or not to ask? That is the question. Reviews are the absolute lifeblood of this industry. A host with lots of good reviews has the potential to make a lot more money than a host with few reviews or bad reviews. So how do you ensure you get plenty of […]
The coronavirus scare has swept across Asia and indeed, the entire globe. As of the date of writing, there have been tens of thousands of reported cases with hundreds upon hundreds deaths. It’s also been affecting a lot of hosts in my industry. With the epicenter of the coronavirus being in China, and causing all […]
If you’ve been a host for any amount of time, you know that noise can be a big issue at an Airbnb. Especially if you’re renting an entire house. What’s that saying…while the cat’s away the mouse will play? So true. Disrespectful guests are drawn to whole-home rentals like moths to a flame. They know […]
There’s no doubt that COVID-19 has thrown an enormous wrench into the short-term rental market. Consequently, a lot of hosts are looking for opportunities to diversify and pivot their listings. One of the most obvious ways to pivot is to start accepting direct bookings. These are simply reservations that are booked directly through you, rather […]
I recently learned a lesson the hard way about navigating Airbnb’s claims center. Airbnb’s Terms Of Service require that you submit any damage claims to them within 14 days of a guests’ checkout, or before the next guest checks in, whichever is greater. I’ve known this for a long time. If you’ve ever filed a […]