High-touch short-term rental property management and business consulting
They say all good things must come to an end. I’ve certainly been feeling that recently. I’ve been working with the same cleaner on all of my properties for over a year now. She was dependable, honest, hard-working, and a fantastic cleaner. She was, admittedly, not fantastic in the communication department, but she always got […]
If you’ve been hosting for any amount of time, you know that the only thing that really matters at the end of the day is your search ranking. Your search ranking is going to affect your bookings in a major way. If you consistently show up on the first page of Airbnb search results, you’re […]
Have you ever been somewhere that had a guestbook? Don’t you just love signing it? I do. I feel like I’m leaving a little piece of myself there to be remembered. As a host, there’s a bonus for you in doing this: You get to go back and look at all the nice things […]
Last week I got a text from a guest that said, “you have a hole in your kitchen wall.” Let me tell you what, that got my attention! I immediately asked her where the hole was; she responded with “behind the dishwasher.” This made me a little confused. “You can’t see behind the dishwasher,” I […]
There are many aspects to hospitality, and as short-term rental hosts, we have the opportunity, privilege, and responsibility to explore ways to make our guests feel at home and comfy in our space. Comfort-wise, there are a few things that you should always provide for your guests, such as towels and soap. But that’s just […]