If you’re hosting multiple guests in your space, make sure you have places in the bathroom for all of them to hang their towels. You can get towel hooks that screw into the wall, over the door hooks, towel rods…the possibilities are many. Just make sure they don’t have to resort to hanging their towels […]
A heart that’s never fully whole
A while ago, we had a guest stay with us who was going through a rough time at home. She had an anxiety attack only a few evenings into her stay and ended up checking out early because she was under so much pressure back home. I was so concerned for her. A side effect […]
Tuesday Tip: Follow Up
Last week’s tip was to be responsive to your guests. A closely tied follow-up tip is to follow up with your guests regarding any issues they have. If they’ve reached out to you to voice a concern, do your best to address it as quickly as possible. Once that’s done, however, follow up […]
Unexpected connections
Airbnb can facilitate the most unexpected connections. My favorite personal example paved the way for one of the biggest honors of my career! Remember the guest I wrote about last week? The one who cooked enough food to feed an army? Well, there’s more to her stay than I let on. Her brother […]
Tuesday Tip: Be Responsive
I’ve had a lot of run-ins with unresponsive entities. I’ve gotten to the point where unresponsiveness bothers me a whole lot more than a lack of knowledge. I’d much rather send an email and get an “I don’t know, I’ll look into that” within a day or so, rather than have days of […]