High-touch short-term rental property management and business consulting
Tools/attitude/best practices-related
If you’ve been a host for any amount of time, you know that noise can be a big issue at an Airbnb. Especially if you’re renting an entire house. What’s that saying…while the cat’s away the mouse will play? So true. Disrespectful guests are drawn to whole-home rentals like moths to a flame. They know […]
There’s no doubt that COVID-19 has thrown an enormous wrench into the short-term rental market. Consequently, a lot of hosts are looking for opportunities to diversify and pivot their listings. One of the most obvious ways to pivot is to start accepting direct bookings. These are simply reservations that are booked directly through you, rather […]
I recently learned a lesson the hard way about navigating Airbnb’s claims center. Airbnb’s Terms Of Service require that you submit any damage claims to them within 14 days of a guests’ checkout, or before the next guest checks in, whichever is greater. I’ve known this for a long time. If you’ve ever filed a […]
I talk a lot in my paid courses about how important it is to have a direct booking site that you can send to people. Something that cuts out the middle-man of Airbnb, Booking.com, VRBO, or any other channel that you choose to list with. If you’re using Your Porter, they already have a built-in […]
Yesterday morning I woke up to great news in my inbox. If you’ve read much of anything I’ve written over the last few years, you know that I’m a big fan girl of Your Porter. Your Porter is my recommended messaging management tool for all of my Airbnb listings. They are constantly evolving and adding […]