High-touch short-term rental property management and business consulting
I just started my 7th week of social distancing / home quarantine. It’s been brutal. It’s likely that you’re in a similar boat. The last few months have been unlike anything we’ve experienced in recent memory. As the world continues to grind to a halt, many people are starting to become less concerned about physical […]
You know the old saying, the customer is always right? I’m a firm believer that that is not always true. In fact, sometimes it’s patently false. Case in point. I had a guest check-in last week. Arrived without any problems, everything seemed hunky-dory. Then I get a text from him asking to raise the heat. […]
If you’re like most of the globe right now, your world has probably shifted for the most part to online video calls from inside the safety of your home. As we all battle the infamous COVID-19, more and more countries and states are issuing stricter and stricter lockdown measures to try to combat the spread […]
I recently learned a lesson the hard way about navigating Airbnb’s claims center. Airbnb’s Terms Of Service require that you submit any damage claims to them within 14 days of a guests’ checkout, or before the next guest checks in, whichever is greater. I’ve known this for a long time. If you’ve ever filed a […]
To save money, many people buy cheap plastic shower liners. It’s true that these usually cost significantly less than washable fabric liners, but it may not be the best move for you in the long run. Over time, everyone’s shower curtain liner starts to get moldy. It’s an unavoidable result in such a wet environment. […]