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Build in time for the boring stuff

build in time

Once you start managing multiple properties (or even before that point), it will become critically important to have a dependable schedule set up that you and all of your teammates can refer to and work off of.  And most importantly, you’ll need to make sure you have “the boring stuff” scheduled! A few weeks ago, […]

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The tragic snowball effect of the retaliatory review

the retaliatory review

I’m in a lot of Facebook groups for hosts only. In many of them, there’s this disturbing theme I’ve noticed going around lately. Basically, it goes something like this. Something negative happens during the guest’s stay. Either an obvious issue or the guest seems to be complaining a lot, overly needy, etc. So the host […]

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