High-touch short-term rental property management and business consulting
As a professional Airbnb manager, I’m a member of a lot of Facebook groups filled with other hosts and managers. Some of them are very helpful and offer a wealth of knowledge; some of them I’m a member of more for the entertainment factor than anything else. But I’ve been seeing a LOT of hosts […]
Are you freaking out because of the uncertainty that COVID-19 is throwing into your life? Are you struggling to find a new equilibrium for your STR? You’re not alone. Across the globe, hosts everywhere are struggling with the challenges that the virus has thrown their way. Many of them are having a hard time. That’s […]
There’s no doubt that COVID-19 has thrown an enormous wrench into the short-term rental market. Consequently, a lot of hosts are looking for opportunities to diversify and pivot their listings. One of the most obvious ways to pivot is to start accepting direct bookings. These are simply reservations that are booked directly through you, rather […]
I just started my 7th week of social distancing / home quarantine. It’s been brutal. It’s likely that you’re in a similar boat. The last few months have been unlike anything we’ve experienced in recent memory. As the world continues to grind to a halt, many people are starting to become less concerned about physical […]
You know the old saying, the customer is always right? I’m a firm believer that that is not always true. In fact, sometimes it’s patently false. Case in point. I had a guest check-in last week. Arrived without any problems, everything seemed hunky-dory. Then I get a text from him asking to raise the heat. […]