High-touch short-term rental property management and business consulting
One of the hardest things to get right in the world of short-term rentals is dealing with guest complaints. You can learn how to separate the legit ones from the scammers with these tips… Most hosts truly care about their guests’ experiences and want them to have a great time. As a result, I would […]
Recently, I went to a short-term rental networking event. I have to be honest, I didn’t want to go. I was “peopled-out” and just wanted to curl up on my couch with a movie and fuzzy blanket. But I knew it would be a good opportunity to meet other people in the short-term rental space, […]
Graduation season is once again upon us. A few years ago I had the honor of being the keynote speaker at a high school commencement ceremony. In tribute to the graduates who have “made it” in this post-pandemic age, I’m reposting both the audio and transcript of the speech. Enjoy and be inspired! I’d like […]
I’m in a lot of hosting forums and membership sites. I rarely post – I prefer the “silent lurker” approach – but I often browse the posts to see what other people are saying. You never know when you might glean something useful. One thing that comes up a lot is long-term stays – specifically, […]
I hope my story last week doesn’t dissuade you from leaving honest reviews of your hosts when you travel. The simple fact is that, without reviews of both hosts and guests, Airbnb would cease to exist. Without reliable outside commentary, no one would trust each other enough to use Airbnb. Helpful, detailed reviews are critically important. […]