Once you start managing multiple properties (or even before that point), it will become critically important to have a dependable schedule set up that you and all of your teammates can refer to and work off of. A few weeks ago, I was made acutely aware of just how important such a schedule was. Everything […]
Hosting stories
Communication covers a multitude of mistakes
I’ve recently had a months-long saga with my bedsheets. Well, not exactly the bedsheets. The woman who was supposed to clean the bedsheets, to be more precise. She had taken the linens offsite to wash them, but then never returned them. I needed to do some inventory, and asked her to bring them back. She […]
With higher price tags come higher expectations
Up until last year, I had only managed shared spaces on Airbnb. I was eager to get an entire unit up and running. I wanted to see how the different types of spaces responded on the Airbnb market. Eventually, I started managing a basement unit for a client. It had its own entrance and a […]
The delicate balance between earning money and enjoying your own space
Hosting (or good hosting, at least) is hard work. This is particularly true when you’re hosting a space that you also live in. You have to do all of the normal things, of course. Take care of linens, clean, make a welcome basket, etc. But if you live there, you also have to be on […]
Coming to terms with not knowing
I’ve had so many guests stay with me whose schedules I knew absolutely nothing about. Or perhaps I knew their schedule while here, but I didn’t know where they were coming from, how they were getting around, etc. The point is, it’s important as a host to not expect guests to fill you […]