High-touch short-term rental property management and business consulting
A recent story I wrote about my friend’s basement is an important reminder of the importance of matching expectations. Reality When my friends decided to rent out their space, their thought process went something along these lines: “it’s a cheap basement apartment; people aren’t going to expect much.” Expectations On the other hand, when people […]
Of all the spaces I host, my favorite ones (ok, well “Harvey” is probably a very close 2nd) are the 2 spare bedrooms in our own house. I love them because it gives me the most interactions with my guests, the best look into other people’s lives. It’s important to remember, however, that getting a […]
I recently had a long conversation in the home of a friend of mine. (And, spoiler alert, this is what led to my new “spin” on hospitality!) Although she’s American, she has spent many years abroad (including Japan and Turkey). Consequently, she has adopted many of the traditions of hospitality that are so common and […]
If you’ve been hosting for any amount of time, you’ve probably experienced a period when you wanted to quit. Whether it’s a nightmare party, needy guest, or just a day you don’t want to clean, it’s impossible to work in this industry without getting tired and worn out sometimes. Personally, I love hosting. We host […]
Last week I got a text from a guest that said, “you have a hole in your kitchen wall.” Let me tell you what, that got my attention! I immediately asked her where the hole was; she responded with “behind the dishwasher.” This made me a little confused. “You can’t see behind the dishwasher,” I […]