High-touch short-term rental property management and business consulting
There are many aspects to hospitality, and as short-term rental hosts, we have the opportunity, privilege, and responsibility to explore ways to make our guests feel at home and comfy in our space. Comfort-wise, there are a few things that you should always provide for your guests, such as towels and soap. But that’s just […]
The other day, I was telling a friend about the ins and outs of what I do as an Airbnb host. “Isn’t it exhausting to deep clean your house before every guest?” she asked. “I just don’t think I could keep up with that kind of rhythm.” The truth is, I don’t deep clean my […]
Pop quiz: what’s one of the biggest potential investments you can make in your space, which also has the potential to be most easily destroyed by your guests? Answer: mattresses. Which is why you need mattress covers on them all! Even a cheap mattress is a large investment that should be protected. You’d much rather […]
Today’s tip piggybacks well off of a story I recently told on the blog. Basically, during a trip we took to New Zealand many years ago, we stayed at a, um, very memorable, rental. The days were wonderful – lots to explore and discover… but the nights. The only thing I clearly remember from our […]
I had a nightmare of a guest recently. One of their biggest issues is that they didn’t read the check-in instructions I sent them. So when they arrived in the middle of the night, they didn’t know how to get into the property. Ugh. That experience is what lead to today’s tip: make sure […]