Whether you have one property or 100, I’ll always encourage you to work smarter and not harder. While that may be a cliche, it really IS the only way you’ll be able to scale your business (if that’s your goal) or at least enjoy your business (which really should be!). And, you’ve heard me say it time and again, […]
Essentials for Traveling in Winter
I was recently working on our guest newsletter (and if you’re a host, you have one, right?) and was sharing some trips for traveling during the cold months. It occurred to me, however, that I was doing my hosting friends a disservice by not sharing these winter travel tips here, too. After all, I’m always […]
When guests give you grace –
managing your expectations
One thing I never anticipated as a host was that I would appreciate a guest who offered grace. But let me explain… A while back, I had to do some people-juggling at one of my properties. The main floor suite was occupied by a paying guest, but unforeseen circumstances meant that we had to bring […]
How to maximize your revenue this holiday season
Well, the holidays will be officially upon us before you know it! For a lot of people, that means lots of good food and good family time. For others, it’s a stressful time of drama and spending way too much money on Christmas presents. So NOW is the time to be giving thought to maximizing your […]
Tuesday Tip: Use Backup Lockboxes
Smart locks are great for giving guests access to your space without having to bother with physical keys. But you absolutely must have a spare key somewhere guests can access it. For whatever the reason – the smart lock isn’t working, guests can’t figure out how to operate it, guests locked themselves out somehow (yes, […]